Informativa sui rimborsi
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@formenterasocialclub.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@formenterasocialclub.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@formenterasocialclub.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@formenterasocialclub.com. Please note that returns will need to be sent to the following address: Formentera Social Club, Carrer d'Espalmador 7, 07871 Es Pujols, Formentera, Islas Baleares, Spain.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@formenterasocialclub.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@formenterasocialclub.com.
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Informativa su resi e rimborsi
Accettiamo resi entro 30 giorni dalla ricezione dell'articolo.
Per essere idoneo al reso, l'articolo deve essere nelle stesse condizioni in cui è stato ricevuto: non indossato o utilizzato, con etichette e nella confezione originale. Sarà necessario presentare la ricevuta o la prova d'acquisto.
Per avviare un reso, contattaci all'indirizzo info@formenterasocialclub.com. I resi devono essere inviati a: Formentera Social Club, Carrer d'Espalmador 7, 07871 Es Pujols, Formentera, Islas Baleares, Spagna.
Se il reso viene accettato, ti invieremo un'etichetta di spedizione prepagata con le istruzioni su come e dove inviare il pacco. Gli articoli rispediti senza aver prima richiesto il reso non verranno accettati.
Per qualsiasi domanda sui resi: info@formenterasocialclub.com.
Danni e problemi Ispeziona l'ordine alla ricezione e contattaci immediatamente se l'articolo è difettoso, danneggiato o errato, così potremo valutare il problema e risolverlo.
Eccezioni / articoli non rimborsabili Non sono accettati resi per: prodotti deperibili (cibo, fiori, piante), prodotti personalizzati o su misura, prodotti per la cura personale (cosmetici). Non accettiamo resi per materiali pericolosi, liquidi o gas infiammabili. Gli articoli in saldo e le gift card non sono rimborsabili.
Cambi Il modo più rapido per ottenere l'articolo desiderato è restituire quello ricevuto e, una volta accettato il reso, effettuare un nuovo acquisto separato.
Diritto di recesso di 14 giorni (Unione Europea) Fermo restando quanto sopra, se la merce viene spedita nell'Unione Europea, hai il diritto di annullare o restituire il tuo ordine entro 14 giorni, per qualsiasi motivo e senza necessità di giustificazione. L'articolo deve essere nelle stesse condizioni in cui è stato ricevuto: non indossato o utilizzato, con etichette e nella confezione originale. È necessaria la ricevuta o la prova d'acquisto.
Rimborsi Ti notificheremo una volta ricevuto e ispezionato il reso, comunicandoti l'esito. Se approvato, il rimborso verrà accreditato automaticamente sul metodo di pagamento originale entro 10 giorni lavorativi. Tieni presente che la banca o la società della carta di credito potrebbe richiedere ulteriore tempo per elaborare e registrare il rimborso. Se sono trascorsi più di 15 giorni lavorativi dall'approvazione del rimborso, contattaci a info@formenterasocialclub.com.